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TraceReach Support

Support for TraceReach Studio and TraceReach Drop is provided by TraceReach LLC.

Support email

support@tracereach.org

Response time

Within 1 business day

What to include

Include your organization name, the product you're using (Studio or Drop), and a description of the issue. Screenshots and steps to reproduce help us resolve problems faster.

Account deletion

To request deletion of your account and associated data, visit /delete-account or email privacy@tracereach.org.

Products supported

  • TraceReach Studio (web dashboard)
  • TraceReach Drop (iOS and Android)