Delete Your Account
To request deletion of your TraceReach account and the data associated with it, email privacy@tracereach.org.
What to include
- The email address associated with your account
- Your organization name
- Which product(s) you used (Campaign Studio, the field app, or both)
What happens next
We will verify your identity and process your request within 30 days. Once processed, we will delete or de-identify the personal data associated with your account, subject to any legal, security, fraud-prevention, or operational retention requirements described in our Privacy Policy.
Deletion covers your account credentials, profile information, and personal data tied to your use of TraceReach. Organization-level campaign data, aggregated scan data, and data shared with your organization may be retained as described in the Privacy Policy.
Contact
For questions about account deletion or your data, contact privacy@tracereach.org.